This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Lost the sound on FF after updating to 121.0

  • 4 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i H

H
H
more options

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0)

I updated FF build from 120.0.1 to 121.0, then sound disappeared from all websites!!! and I checked my laptop the sound is working in other apps! now I watch YouTube like Charlie Chaplin. This issue happens in a new profile, as I created another one to see if it's a profile related problem, Thank you.

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0) I updated FF build from 120.0.1 to 121.0, then sound disappeared from all websites!!! and I checked my laptop the sound is working in other apps! now I watch YouTube like Charlie Chaplin. This issue happens in a new profile, as I created another one to see if it's a profile related problem, Thank you.

Vahaolana nofidina

Oh.. it worked.. As usual, it was a simple problem, I opened the sound mixer and somehow it was off.. Sorry for bothering, and thanks for help.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (4)

zeroknight
zeroknight
more options

Does it still happen with Developer Edition (without signing into sync account)?

H
H Tompon'ny fanontaniana
more options

I don't know, and thank you I don't want to install another app, even if it's from the same company, it's just I want to downgrade this app to the previous version and I think it's going to work, but I don't know where to find build 120.0...

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What do you see here? see screenshot What is your sound setup? I'm on laptops with a usb-c dock and my speakers are plugged into the dock.

H
H Tompon'ny fanontaniana
more options

Vahaolana Nofidina

Oh.. it worked.. As usual, it was a simple problem, I opened the sound mixer and somehow it was off.. Sorry for bothering, and thanks for help.