This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox won't play prime video

  • 2 valiny
  • 0 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i jonzn4SUSE

tlandis100
tlandis100
more options

says video is not available. amazon prime video won't play. mac studio running sonoma.

says video is not available. amazon prime video won't play. mac studio running sonoma.

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Show the issue. Which video? What are you getting when you try to play the video? Did you try Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Works for me. see screenshot