This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

browser

  • 1 valiny
  • 0 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i jonzn4SUSE

sharr1061
sharr1061
more options

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box saying close previous firefox. When it is running slowly I often have to hit the browser many times until the box shows up saying close previous firefox. Is this something to do with windows 7 or another completely different issue.

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box saying close previous firefox. When it is running slowly I often have to hit the browser many times until the box shows up saying close previous firefox. Is this something to do with windows 7 or another completely different issue.

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Have you tried these steps? Clear startup cache. see screenshot Run Firefox in Safe Mode.

Clear Firefox cache

Refresh Firefox

Give more info about your computer. Desktop or laptop? I'll post screenshots of useful info, but it sounds like it's time to upgrade a few parts. Your hard drive... Is it the old spinning type, or SSD? see screenshot The drives in my Win7 laptop are SSDs. I can upgrade to m.2, but have not yet got around to it.