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Not all emails are showing in inbox

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  • 2 manana an'ity olana ity
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  • Valiny farany nomen'i Matt

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Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is viewing what is in the inbox, it shows a certain number in the inbox but not all of those messages are showing up, some are missing. I've played around with the settings but I didn't see anythng that could help me out. On my own computer this works correctly, when I see a number in the inbox, it does show all of those email messages. Not sure what is going on, maybe it's simple like a setting not done correctly, or I missed something. Anyway, any help would be appreciated.

Thanks

Hi, I installed the latest Thunderbird on OS X Monterey for a friend and am using an Imap email account. Sending and receiving emails is working correctly. The problem is viewing what is in the inbox, it shows a certain number in the inbox but not all of those messages are showing up, some are missing. I've played around with the settings but I didn't see anythng that could help me out. On my own computer this works correctly, when I see a number in the inbox, it does show all of those email messages. Not sure what is going on, maybe it's simple like a setting not done correctly, or I missed something. Anyway, any help would be appreciated. Thanks

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Is there some clue as to which are not shown, like the ones gmail tags as important perhaps, or mail from older than a certain date? Or more than the 10,000 than yahoo have decided is enough in your IMAP client.

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Thanks Matt for your feedback.

In regards to your question, I don't see any clues as to what the problem is.

I didn't set up any filters for my friend, I checked the settings and didn't see anything that I thought was out of place. I fiddled around for 1.5 hours and gave up, came here for help as I don't know what else to check out.

I am going to do a safe boot on her system which will force a disk check but other than that, this problem has stumped me.

I have Thunderbird installs on 2 other computers of mine and they work perfectly without any inbox issues like this. Don't understand why my inboxes work correctly while hers doesn't.

I will also ask her to keep a close watch on her inbox's behavior, maybe something will show up but if you or anyone else here have any other ideas, let me know.

Thanks, Gary

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Two points.

1. You are using an operating system I am not familiar with. I have to extrapolate. But as only about 3% of Thunderbird users are on apple, finding someone who is familiar is a task. 2. Many quirks are provider dependent. You have not mentioned who the provider is.