This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Two Sent and two draft Folders

  • 3 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i marc160

PastorDL
PastorDL
more options

Opened Thunderbird and found Two folders Duplicated Draft and Sent the Second Sent is titled Sent mail. See image below. The first Draft file is the one that saving a draft goes to, Tested it. Send files go into both Sent folders. Have check the properties of the folders and all are tied to the Imap folders. I have tried repair folders with no change. I have tried the two help request in support and followed the instruction in them with no change. In Google mail it shows two Draft and two sent folders one in the top of folder list and one in the labels section. See image below. I have tried hiding the two in the labels list, restarting Tbird with no change.

I have the icon color set to Black in properties so I know which is original and correct folder, but this does not correct the problem. Thank you for your help. Dana

Opened Thunderbird and found Two folders Duplicated Draft and Sent the Second Sent is titled Sent mail. See image below. The first Draft file is the one that saving a draft goes to, Tested it. Send files go into both Sent folders. Have check the properties of the folders and all are tied to the Imap folders. I have tried repair folders with no change. I have tried the two help request in support and followed the instruction in them with no change. In Google mail it shows two Draft and two sent folders one in the top of folder list and one in the labels section. See image below. I have tried hiding the two in the labels list, restarting Tbird with no change. I have the icon color set to Black in properties so I know which is original and correct folder, but this does not correct the problem. Thank you for your help. Dana
Sarin'efijery napaingotra

All Replies (3)

PastorDL
PastorDL Tompon'ny fanontaniana
more options

Forgot to add tried clearing startup cache and restart in troubleshooting mode wiht no change.

The folders have no "Delete" as an option with-in Tbird

Novain'i PastorDL t@

Susan
Susan
more options

I'm sorry no one's answered. I have this problem too but now it's worse because I deleted one after moving the contents and about a quarter of the mail I send disappears after sending. Crazy.

marc160
marc160
more options

I had the same problem. I appear to have been able to solve it by going into Account Settings > myaccount@gmail.com > Copies & Folders and changing my settings as shown in the larger attached image.

You set them that way by clicking the radio button next to Other, then clicking into the box next to the right and moving your cursor to the correct email account and folder. The smaller attached image shows how Sent Mail is found under [Gmail] in you Gmail account.