This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Secure Connection Failed

  • 4 valiny
  • 0 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i sinan50563

sinan50563
sinan50563
more options

I am getting "Secure Connection Failed", Ive seen literally hundereds of same error also exist here. Like most of default solution (which is below) did not work for me. My laptops time is correct, And I highly doubt reddit and most of internet has issue with its security certificates. And other browser works just fine. So What is my solution other than immigrating to new browser?

https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

I am getting "Secure Connection Failed", Ive seen literally hundereds of same error also exist here. Like most of default solution (which is below) did not work for me. My laptops time is correct, And I highly doubt reddit and most of internet has issue with its security certificates. And other browser works just fine. So What is my solution other than immigrating to new browser? https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect?as=u&utm_source=inproduct

Vahaolana nofidina

Thanks, that's an unusual situation. Do you know whether you are connecting to Reddit through an intermediary such as proxy server, security software filter, or parental filter?

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Does the page list any SEC_ERR code or other ALL_CAPS code that would provide a hint about what is going wrong? On pages with an Advanced button, click that button to find the code.

sinan50563
sinan50563 Tompon'ny fanontaniana
more options

jscher2000 - Support Volunteer said
Does the page list any SEC_ERR code or other ALL_CAPS code that would provide a hint about what is going wrong? On pages with an Advanced button, click that button to find the code.

This is the error messege I am getting; 

SSL_ERROR_RX_RECORD_TOO_LONG
jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Vahaolana Nofidina

Thanks, that's an unusual situation. Do you know whether you are connecting to Reddit through an intermediary such as proxy server, security software filter, or parental filter?

sinan50563
sinan50563 Tompon'ny fanontaniana
more options

It turns out my ISP turned on some safety feature. When I changed it back, It worked thanks again.