This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Import doesn't include email

  • 4 valiny
  • 0 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i sfhowes

more options

I converted my Outlook .pst file to an mbox file using SysTools PST converter When I try to import it into Thunderbird, it permits me to import only a .zip file from a previous backup, or a calendar file, or an address file. I need it to import the whole thing, especially the emails. How?

I converted my Outlook .pst file to an mbox file using SysTools PST converter When I try to import it into Thunderbird, it permits me to import only a .zip file from a previous backup, or a calendar file, or an address file. I need it to import the whole thing, especially the emails. How?

All Replies (4)

more options

Help/More Troubleshooting, Profile Folder, Open Folder, close TB, copy the mbox file into Mail/Local Folders, restart TB, find the folder under Local Folders in the Folder Pane.

Helpful?

more options

When I open Help, there is More Troubleshooting option. If choose Troubleshooting Mode, it asks me if I want to restart. I could do that but I don't know how to copy the mbox file into Mail/Local Folders after closing TB.

Also I have many mbox files. Isn't there some way to import them all at once?

Helpful?

more options

There is no More Troubleshooting option.

Helpful?

more options

The menu item is actually Help/Troubleshooting Information. That will open in a new tab. Look under Application Basics for Profile Folder.

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.