This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird New Mail 'red dot' in Windows notification area does not clear using unified inbox.

  • 1 valiny
  • 0 manana an'ity olana ity
  • Valiny farany nomen'i Wayne Mery

more options

This relates to Thunderbird 128.2.0esr (64-bit) running under Windows 10 Pro.

Upon receiving new mail messages in a Unified Inbox, the Thunderbird logo with a red dot properly pops up in the Notification area per the attached screenshot, and the Inbox title in the Windows tray also shows the correct number of new messages. Reading or deleting these messages will either reduce the boldface entry or remove the message from the message pane, but the red dot notification icon and new message count persists. The only way to clear these seems to be to expand the Unified Inbox to show all email accounts, and then simply click sequentially on the account names until the notification drops from the Windows tray. Is this a bug or normal operation?

This relates to Thunderbird 128.2.0esr (64-bit) running under Windows 10 Pro. Upon receiving new mail messages in a Unified Inbox, the Thunderbird logo with a red dot properly pops up in the Notification area per the attached screenshot, and the Inbox title in the Windows tray also shows the correct number of new messages. Reading or deleting these messages will either reduce the boldface entry or remove the message from the message pane, but the red dot notification icon and new message count persists. The only way to clear these seems to be to expand the Unified Inbox to show all email accounts, and then simply click sequentially on the account names until the notification drops from the Windows tray. Is this a bug or normal operation?
Sarin'efijery napaingotra

Novain'i Electrojim t@

All Replies (1)

more options

Probably a bug.

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.