This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

No push notifications

  • 3 valiny
  • 4 manana an'ity olana ity
  • Valiny farany nomen'i ohliza

more options

Hi,

I've recently switched from K9 to Thunderbird. Never had any issues with K9, just liked that Thunderbird was basically the same but without the dated look.

Thunderbird however does not send any push notifications.

What I've done this far: -Re-install Thunderbird -Check if Thunderbird has notification permissions (it does) -Exclude Thunderbird from any and all power management

However, I still have not received a single push notification this far.


Does anyone know a workaround for this? Or is this maybe some kind of bug?


I'm using a Nokia G42 5G with stock Android 14.

Hi, I've recently switched from K9 to Thunderbird. Never had any issues with K9, just liked that Thunderbird was basically the same but without the dated look. Thunderbird however does not send any push notifications. What I've done this far: -Re-install Thunderbird -Check if Thunderbird has notification permissions (it does) -Exclude Thunderbird from any and all power management However, I still have not received a single push notification this far. Does anyone know a workaround for this? Or is this maybe some kind of bug? I'm using a Nokia G42 5G with stock Android 14.

All Replies (3)

more options

Ensure Thunderbird is set to sync at startup and every few minutes (Settings > Account Settings > Synchronization & Storage).

Verify Thunderbird has notification permissions and background data is allowed (Settings > Apps > Thunderbird).

Disable battery optimization for Thunderbird (Settings > Apps > Thunderbird > Battery).

Make sure notifications are enabled in Android (Settings > Apps > Thunderbird > Notifications). Ensure both Thunderbird and Android are up to date.

Helpful?

more options

Henry Thomas schrieb

Ensure Thunderbird is set to sync at startup and every few minutes (Settings > Account Settings > Synchronization & Storage). Verify Thunderbird has notification permissions and background data is allowed (Settings > Apps > Thunderbird). Disable battery optimization for Thunderbird (Settings > Apps > Thunderbird > Battery). Make sure notifications are enabled in Android (Settings > Apps > Thunderbird > Notifications). Ensure both Thunderbird and Android are up to date.

Thanks for the reply.

Weirdly, Thunderbird doesn't create any entries in the Account settings section. I tried reinstalling the app again and adding all email accounts manually, but nothing shows up.

All the other settings are set accordingly.

Any more ideas on how to fix this?

Helpful?

more options

Same issue. Notifications are on in app and in settings but never get any push notifications at all.

Helpful?

Mametraha fanontaniana

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.