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Permanent crashes

p.eichmueller
p.eichmueller
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normally I prefer Mozilla Firefox. but while the last ca.12 month minimum 2 by day I had a blackout and it was necessary to restart the computer. this is out of question - so I cannot work. Now I changed to Google Chrome but I am not content. There is no privacy. But to work with Mozilla is not longer interest because of the permanent restarts. What the matter?

Petra Eichmülller

normally I prefer Mozilla Firefox. but while the last ca.12 month minimum 2 by day I had a blackout and it was necessary to restart the computer. this is out of question - so I cannot work. Now I changed to Google Chrome but I am not content. There is no privacy. But to work with Mozilla is not longer interest because of the permanent restarts. What the matter? Petra Eichmülller

Novain'i NoahSUMO t@

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Hi Petra, have you tried starting Firefox in its Troubleshoot Mode? To do that, hold down the Shift key while starting Firefox. You should get a little dialog with "Open" and "Refresh" options. Try Open. Will Firefox start and run normally?

For possible future reference, this article describes what the Refresh option does: Refresh Firefox - reset add-ons and settings.

Helpful?

p.eichmueller
p.eichmueller Tompon'ny fanontaniana
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Thank you for your answer. But it is not correct. I did NOT start Firefox in error mode. The start always went (and goes) smoothly. But during the day Firefox keeps crashing and I have to completely restart my PC. That's what happens to me with Google Chrome. But I would like to go back to Firefox if I could work again without any problems - like before. I hope you can help me.

Helpful?

Mametraha fanontaniana

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