This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Cannot print from the web although everything else prints ok - when asked to print I get one blank page then nothing

  • 4 valiny
  • 36 manana an'ity olana ity
  • 19 views
  • Valiny farany nomen'i James022

AnonymousUser
AnonymousUser
more options

I cannot print from the Web all else prints OK the printer throws out a plain sheet of paper and the print preview is blank

This happened

Every time Firefox opened

== about six weeks

I cannot print from the Web all else prints OK the printer throws out a plain sheet of paper and the print preview is blank == This happened == Every time Firefox opened == about six weeks

Vahaolana nofidina

I have reset the Print_print_printer option, still it cannot print. My printer is listed in the setting in the config files...

It was working until this last upgrade...

What shall I try now???

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (4)

redwing
redwing
more options

Vahaolana Nofidina

I have reset the Print_print_printer option, still it cannot print. My printer is listed in the setting in the config files...

It was working until this last upgrade...

What shall I try now???

clevergirl
clevergirl
more options

Check your page-set-up settings - Margins. When I installed the latest update for Firefox, my upper margins had been reset to 7342 inches!!! I changed that to .5 inches. Problem solved.

Inquix
Inquix
more options

Eureka! I had the same margin setting. Changed to 0.1 and it works! Thanks

James022
James022
more options

Try This!

1) Go to Print Preview 2) Print 3) Name: HP PSC 2100 series (depend on your printer) 4) Properties... 5) Paper size: letter 6) Change to Paper size: A6 7) OK 8) Repeat step 4 again 9) Change back again Paper size: letter 10) OK 11) Don't print, but go back to Print Preview again and see if it works

This is the one that have work for me after trying several times modifying about:config with no success. Good luck and hope that will help.