Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I have no audio when on firefox, any website I visit, youtube.com, myxer.com --no audio...please help!

  • 1 valiny
  • 35 manana an'ity olana ity
  • 16 views
  • Valiny farany nomen'i MJBDesigns

more options

Anytime I play a video or audio clip there is no sound. I can play a movie, the audio on my Sony vaio is working great but the internet has no sound. I have tried to re-download Firefox and turned off and on my K internet protection with no luck, please help!

This happened

Every time Firefox opened

== version 3.6, i have no audio on any website

Anytime I play a video or audio clip there is no sound. I can play a movie, the audio on my Sony vaio is working great but the internet has no sound. I have tried to re-download Firefox and turned off and on my K internet protection with no luck, please help! == This happened == Every time Firefox opened == version 3.6, i have no audio on any website

All Replies (1)

more options

Make sure in the Control Panel, Firefox audio is turned all the way up.

Thanks, MJB Firefox LiveChat Support