This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When Firefox is open, the tab on the Windows toolbar disappears

  • 5 valiny
  • 2 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Morbus

more options

When Firefox 363 is open in Windows, the tab in my Windows toolbar disappears. Firefox is still running, and all the tabs are still open - or sometimes the tab goes away when I minimize the Firefox window. If I try to restart Firefox from an icon, it starts a second session - as if my first session was not running. Only when I close out of all other Windows apps at the end of the day, prior to shutdown, will the original Firefox tab reappear - with all my tabs open. I have found that if I go into Windows Task Manager, I can see the running Firefox app and click on it - and then it reappears. Very annoying - as I can have 5-6 tabs open, and my Firefox simply disappears.

This happened

A few times a week

== two months ago

When Firefox 363 is open in Windows, the tab in my Windows toolbar disappears. Firefox is still running, and all the tabs are still open - or sometimes the tab goes away when I minimize the Firefox window. If I try to restart Firefox from an icon, it starts a second session - as if my first session was not running. Only when I close out of all other Windows apps at the end of the day, prior to shutdown, will the original Firefox tab reappear - with all my tabs open. I have found that if I go into Windows Task Manager, I can see the running Firefox app and click on it - and then it reappears. Very annoying - as I can have 5-6 tabs open, and my Firefox simply disappears. == This happened == A few times a week == two months ago

All Replies (5)

more options

Hello.

Have you tried reinstalling Firefox?

more options

Reloading Firefox did not help. It seems that the toolbar icon in Windows disappears when another pop-up window appears. If you bring the Firefox display forward in Windows (so that it is the chosen window), the toolbar icon reappears.

more options

I meant reinstall, not reload.

more options

I didn't state it clearly - I completely removed Firefox, redownloaded it, and reinstalled it. No difference.

more options

You may be having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

Whenever you have a problem with Firefox, whatever it is, you should make sure it's not coming from one of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in safe mode and select Disable all add-ons. If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See this article for information about troubleshooting extensions and theme. You can troubleshoot plugins the same way.

If you want support for one of your add-ons, you'll need to contact its author.