This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes as soon as I open it in Windows 7

  • 1 valiny
  • 16 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Chris Ilias

AnonymousUser
AnonymousUser
more options

I am running a 32 bit computer & I use Windows 7. I have not had any problems with Firefox until the past week or so. My system will crash no matter what site I am on & now I am unable to even open Firefox. My shortcut icons do not work either. I reinstalled Firefox & that helped for a day or two but now I am back to the same problem.

User Agent

Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; msn OptimizedIE8;ENUS)

I am running a 32 bit computer & I use Windows 7. I have not had any problems with Firefox until the past week or so. My system will crash no matter what site I am on & now I am unable to even open Firefox. My shortcut icons do not work either. I reinstalled Firefox & that helped for a day or two but now I am back to the same problem. == User Agent == Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; Tablet PC 2.0; msn OptimizedIE8;ENUS)

Vahaolana nofidina

Can you start in Firefox Safe Mode? See Diagnose Firefox issues using Troubleshoot Mode

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

Chris Ilias
Chris Ilias
  • Moderator
more options

Vahaolana Nofidina

Can you start in Firefox Safe Mode? See Diagnose Firefox issues using Troubleshoot Mode