This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox will not open facebook

  • 1 valiny
  • 62 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i AnonymousUser

more options

Using 3.6.7. When I open facebook, I get the bar at the bottom for a second or two. Then I get a blank page. I have cleared cache in tools. I have also ran two antivirus programs. I have ran microsoft malicious software removal tool. All have come up clean, didnt have any problems. Chrome and IE open the page fine. All of the other pages seem OK in my bookmarks. I have even changed my FB password to be safe. Same result. Tried safe mode with plugins disabled, same result. Updated all plugins possible. Same result. Disabled quicktime plugins (everything named quicktime), same result. Re-installed program over, same result.

Any help appreciated. I have run the gauntlet of the solutions on this site so far.

URL of affected sites

http://www.facebook.com

Using 3.6.7. When I open facebook, I get the bar at the bottom for a second or two. Then I get a blank page. I have cleared cache in tools. I have also ran two antivirus programs. I have ran microsoft malicious software removal tool. All have come up clean, didnt have any problems. Chrome and IE open the page fine. All of the other pages seem OK in my bookmarks. I have even changed my FB password to be safe. Same result. Tried safe mode with plugins disabled, same result. Updated all plugins possible. Same result. Disabled quicktime plugins (everything named quicktime), same result. Re-installed program over, same result. Any help appreciated. I have run the gauntlet of the solutions on this site so far. == URL of affected sites == http://www.facebook.com

All Replies (1)

more options

Looks like a mystery problem that FB has worked out with Mozilla. Thank god.