This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I cannot connect through my iphone because of a secret phrase I have no idea what it is .

  • 3 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Morbus

more options

I cannot connect through my iphone because of a secret phrase I have no idea what it is .

This happened

Every time Firefox opened

== I wanned to connect

I cannot connect through my iphone because of a secret phrase I have no idea what it is . == This happened == Every time Firefox opened == I wanned to connect

All Replies (3)

more options

Hello Amalia.

Although possibly not related to your problem, I have to remind you that the version of Firefox you are using at the moment has been discontinued and is no longer supported. On top of this, it has known unpatched bugs and security problems. I urge you to update to the latest version of Firefox, for maximum security, stability, performance and usability. You can get it for free, as always, at getfirefox.com.

As for your issue, your secret phrase is akin to your password. It's something only you should know and it's used for you to safely synchronize your Firefox profile. It's an added security measure since your profile includes (or is able to include) information about pretty much everything about you. If you forgot your secret phrase, that's another thing. I can't help you there, I'm sorry. Hopefully somebody else will be able to, so keep searching, if that's the case.

more options

This is the location of the Firefox Home iPhone App Support Forum: https://support.mozilla.com/en-US/forum/6

more options

thnx morbus & edmeister,

When I created my account I created a name and a password tht's it. When I connect through iphone they ask me for a name a password and a secret phrase.

It is ok though, I'll try the new version u sent me and thanks again :)))