This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Since downloading firefox 3.6.8 google earth "freezes".Reverted to 3.6.7 but earth still freezes.followed advice to clear earth cache,but it won't clear.what to do now?

  • 1 valiny
  • 32 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Moultman

more options

Since downloading firefox 3.6.8.Google Earth freezes.Reverted back to 3.6.7. Earth still freezes. I uninstalled Earth and reloaded it.but it made no difference.Followed instructions to clear Earth cache,but it wouldn't clear.What to do?

This happened

Every time Firefox opened

== After downloading firefox 3.6.8

Since downloading firefox 3.6.8.Google Earth freezes.Reverted back to 3.6.7. Earth still freezes. I uninstalled Earth and reloaded it.but it made no difference.Followed instructions to clear Earth cache,but it wouldn't clear.What to do? == This happened == Every time Firefox opened == After downloading firefox 3.6.8

All Replies (1)

more options

I'm not sure if this can be related on here with Firefox but I have had a problem with Google Earth and the program 'Freezing' even after many attempts via DirectX or Open Gl modes. In the end I went to my main 'Firewall' program and thoroughly scanned all the various applications within the firewall program itself. I found this which cleared the freezing!! Namely: Arrive at a list of Authorised or Blocked applications within APPLICATION BLOCKINGS. Once in and the list has settled scroll down and highlight Google Earth AND allow any logging [yes] plus making sure that 'Full Access' is functional. Then click on 'advanced settings' for Google Earth and when in Advanced setting [General] allow any 'options' available to you like: Modify other Applications, Control other Applications, Modify and Control system and DNS Resolve. Click OK. & Exit firewall. This example is from my FIREWALL PC Tools Firewall Plus... Good luck!