Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I get this error on only one interactive website: HTTP Error Invalid Request Problem - The system detected HTTP Error Invalid Request while attempting to fulfill your request.

  • 1 valiny
  • 10 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

I log onto an interactive genealogical website and sometimes immediately, sometimes after a couple of searches I get the following screen info come up: Problem Report - The system detected HTTP Error Invalid Request while attempting to fulfill your request. Message ID - REQUEST_INVALID Problem Description - The system did not accept the HTTP request. Possible Problem Cause - Either a misconfiguration on the Cache, or a malformed request generated by the browser. Possible Solution - Contact your Web browser technical support team if the problem persists, and provide the team your account information.

The website tech support don't have a resolution to this problem. I'm wondering whether it is a browser problem or possibly a configuration conflict on my desktop.

I log onto an interactive genealogical website and sometimes immediately, sometimes after a couple of searches I get the following screen info come up: Problem Report - The system detected HTTP Error Invalid Request while attempting to fulfill your request. Message ID - REQUEST_INVALID Problem Description - The system did not accept the HTTP request. Possible Problem Cause - Either a misconfiguration on the Cache, or a malformed request generated by the browser. Possible Solution - Contact your Web browser technical support team if the problem persists, and provide the team your account information. The website tech support don't have a resolution to this problem. I'm wondering whether it is a browser problem or possibly a configuration conflict on my desktop.

All Replies (1)

more options

"Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"


See http://kb.mozillazine.org/Clearing_the_cache and http://kb.mozillazine.org/Cookies

Novain'i cor-el t@