This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I have enabled my cookies as per the help information, but still some sites say cookies need to be enabled to access or logout

  • 2 valiny
  • 102 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i cor-el

Jo-Anne
Jo-Anne
more options

I have set the Privacy Settings up to enable cookies. When I try to access some sites it says 'Cookies must be enabled' and when I try to logout of Hotmail it says 'We couldn't sign you out because your browser is blocking cookies. To sign out, close all of your browser windows.'

Any ideas?

I have set the Privacy Settings up to enable cookies. When I try to access some sites it says 'Cookies must be enabled' and when I try to logout of Hotmail it says 'We couldn't sign you out because your browser is blocking cookies. To sign out, close all of your browser windows.' Any ideas?

Vahaolana nofidina

In some cases, security add-ons (such as NoScript) or security software suites will affect the way Firefox handles cookies. You may want to check the "privacy" settings in your security software to see whether it might be blocking cookies.

Hamaky an'ity valiny ity @ sehatra 👍 3

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Vahaolana Nofidina

In some cases, security add-ons (such as NoScript) or security software suites will affect the way Firefox handles cookies. You may want to check the "privacy" settings in your security software to see whether it might be blocking cookies.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You need to enable third-party cookies if you want to logout from Hotmail. If you do not want to enable third-party cookies (I don't) then you need to remove the live.login and passport.net cookies yourself.

See also Third-party cookies and Firefox tracking protection