This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox 3.6.9 updated to my computer this morning. Now eBay and yahoo are refusing to load properly, and I'm told it's 'incompatible' with AVG stop malicious sites or something like it - what to do?

  • 1 valiny
  • 6 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

comeragh
comeragh
more options

I think what loaded was a firefox for google pack. But I'm not sure about that. Tried to use Yahoo, it said to try to clear my browser, or clear my cookies, or several other suggestions I can't remember. My AVG something or other has been disabled because it is incompatible with whatever firefox loaded.

Assistance would be appreciate. Go slowly. Use small words. Thanks.

I think what loaded was a firefox for google pack. But I'm not sure about that. Tried to use Yahoo, it said to try to clear my browser, or clear my cookies, or several other suggestions I can't remember. My AVG something or other has been disabled because it is incompatible with whatever firefox loaded. Assistance would be appreciate. Go slowly. Use small words. Thanks.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If AVG is blocking it then you need to contact AVG and ask them why that is happening.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems