This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

new update never finished even after restarting computer and can't uninstall Firefox

  • 1 valiny
  • 4 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i TonyE

Maruchan
Maruchan
more options

After loading Firefox 3.6.10 and restarting the computer, I got the message: you must restart your computer in order to finish an earlier upgrade of Firefox. Do you want to restart now ? I restarted the computer a couple of time. It doesn't work. I get every time the same message. I tried to uninstall Firefox but it doesn't work either.

After loading Firefox 3.6.10 and restarting the computer, I got the message: you must restart your computer in order to finish an earlier upgrade of Firefox. Do you want to restart now ? I restarted the computer a couple of time. It doesn't work. I get every time the same message. I tried to uninstall Firefox but it doesn't work either.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

Try manually resetting the software update feature by deleting the files and folders shown in the "Software Update not working properly" section of this site - http://kb.mozillazine.org/Software_Update

After doing that try to re-install Firefox.