This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes when clicking javascript links

  • 6 valiny
  • 65 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i mrjb

more options

When I click certain links/buttons, my browser crashes. I've noticed that the links are javascript type. I would like to continue using Firefox, but if it keeps crashing when I have a bunch of pages up, it gets annoying. It even crashed when I tried to post this question, so I had to post it on Google Chrome. I have tried a complete uninstall and reinstall.

When I click certain links/buttons, my browser crashes. I've noticed that the links are javascript type. I would like to continue using Firefox, but if it keeps crashing when I have a bunch of pages up, it gets annoying. It even crashed when I tried to post this question, so I had to post it on Google Chrome. I have tried a complete uninstall and reinstall.

All Replies (6)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

You can use "Disable all add-ons" on the Safe mode start window to disable all extensions.

You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

more options

Would it be an add-on problem if I did a clean uninstall of Firefox?

more options

I've same issue with clear install FF 8 on windows-7 32bit. It's not an add-on problem because not install any addon yet.

more options

Please read in full. TL;DR: It seems related with the Flash plugin but the exact same plugin works flawlessly in Chrome.

I'm still experiencing this on FF8 on ubuntu with all (non-standard) plugins disabled. I can consistently reproduce this issue by visiting this page:

http://www.seriouseats.com/2011/02/30-course-modernist-cuisine-dinner-nathan-myhrvold-cooking-lab-seattle-bellevue-wa-slideshow.html

With JavaScript disabled, there are no crashes. In safe mode, there are no crashes. However on the console I'm getting "(firefox:9754): Gdk-WARNING **: XID collision, trouble ahead" (not sure if this is related?)

This is the error message displayed in the report:

X_ShmPutImage: BadMatch (invalid parameter attributes); 9 requests agoxpcom_runtime_abort(###!!! ABORT: X_ShmPutImage: BadMatch (invalid parameter attributes); 9 requests ago: file /build/buildd/firefox-8.0+build1/build-tree/mozilla/toolkit/xre/nsX11ErrorHandler.cpp, line 199)

Disabling all add-ons caused the page to no longer crash. Enabling the Flash plugin ONLY (Shockwave Flash 11.1 r102 last updated 20/11/11) caused the crash to re-occur.

Looks like in my case Javascript isn't to blame for the crash, it's just the bit that loads the Flash plugin. It's not as simple as blaming the Flash plugin though. I'm using Flash 11.1 r102 on Google Chromium and am not experiencing crashes there. Would appreciate it if this could be looked into a bit further as I miss my FF!

Hope this helps!

more options

Installing the FlashAid plugin and running the wizard appears to have sorted out the issue for me.

more options

Correction- the crash still occurs running Shockwave Flash 11.2 d202.