This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why does the Downloads Save files to Browse button do nothing when pressed?

  • 1 valiny
  • 9 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i alexoss

more options

I'm trying to download a couple of different files from a couple of different web sites. I see the "Opening {filename}" dialog box with the "Would you like to save this file?" question and the Save File button, but nothing happens when I click on the Save File button except that the dialog box closes.

When I go into Tools/Options General tab, I select the "Save files to" button, and when I click on the Browse button to choose a directory, nothing happens.

It appears I can no longer download files.

I'm trying to download a couple of different files from a couple of different web sites. I see the "Opening {filename}" dialog box with the "Would you like to save this file?" question and the Save File button, but nothing happens when I click on the Save File button except that the dialog box closes. When I go into Tools/Options General tab, I select the "Save files to" button, and when I click on the Browse button to choose a directory, nothing happens. It appears I can no longer download files.

All Replies (1)

more options

Please disregard. My "My Documents" folder is mapped to a file server on the network, and for some reason the last time I logged in, I was denied access to that network resource. I logged out and logged back in again, and I am able to download successfully.

D'oh.