Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox will not open, showing a black screen then returning to the desktop.

  • 1 valiny
  • 26 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Matt Brubeck

more options

Appears to open, with Firefox title bar, but screen is black for three seconds then 'crashes' to desktop.

Running Android 2.1 on Dell Streak

Appears to open, with Firefox title bar, but screen is black for three seconds then 'crashes' to desktop. Running Android 2.1 on Dell Streak

Novain'i mamapapaxp t@

All Replies (1)

more options

Others users have reported that Firefox does not work on the Dell Streak, but we have not yet figured out why this is. Sorry! If you'd like to help us get more information, you can find some debugging instructions here:

https://support.mozilla.com/en-US/questions/763393