This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox will not allow use of my Outlook 2003 email even when default it tries to use Windows Live.

  • 4 valiny
  • 7 manana an'ity olana ity
  • 18 views
  • Valiny farany nomen'i vkm

more options

Using Firefox 3.6.12 on Win7, Outlook 2003 email. Firefox will not use my Outlook email even when set as the default, or when "always asked" is used. Always tries to open Windows Live when "sending link", or with website hyperlinks for email.

Using Firefox 3.6.12 on Win7, Outlook 2003 email. Firefox will not use my Outlook email even when set as the default, or when "always asked" is used. Always tries to open Windows Live when "sending link", or with website hyperlinks for email.

All Replies (4)

more options
more options

This has all been done and the problem persists.

It tries to open Outlook first, then the message "Navigation to this webpage was cancelled" and it proceeds to open Windows Live mail.

I don't know if the problem is with Outlook or Firefox..

more options

Have you tried a Windows7 support forum?
It sounds to me like the Operating System is canceling the "mailto call" to Outlook 2003 and redirecting it to Windows Live, instead.

more options

that would explain a lot... thanks - I'm inclined to agree.