This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

FF 3.6.13 won't save password or dismiss the save password prompt.

  • 3 valiny
  • 45 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

I enter a userid and password when logging in to a new web site account. I get the "do you want Firefox to remember the password for..." with the three options. I click to save the password for a web site, but save prompt won't dismiss automatically and save the password. My past saved passwords are remembered. I password protect the saved passwords.

I enter a userid and password when logging in to a new web site account. I get the "do you want Firefox to remember the password for..." with the three options. I click to save the password for a web site, but save prompt won't dismiss automatically and save the password. My past saved passwords are remembered. I password protect the saved passwords.

Vahaolana nofidina

See http://kb.mozillazine.org/Password_Manager (Troubleshooting)

You can backup your current passwords and re-import them after you have (tried to) rename signons.sqlite and key3.db in the Firefox Profile Folder to see if that makes saving work again.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (3)

more options

Vahaolana Nofidina

See http://kb.mozillazine.org/Password_Manager (Troubleshooting)

You can backup your current passwords and re-import them after you have (tried to) rename signons.sqlite and key3.db in the Firefox Profile Folder to see if that makes saving work again.

more options

cor-el, your suggestion worked perfectly! I now have a new tool in my toolbox, and a new technique for dealing with FF.

Thank you very, much.