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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

A regular website has placed an extra item on its menu bar. This does not show on FF but is AOK on IE. Why?

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  • Valiny farany nomen'i HarryTH

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Web site is www.selftrade.co.uk who recently changed the location of the "Messages" tab. When you log on, the red menu bar, "GettingStarted, My account, Services etc" changes and adds "Messages". Or it should! FF don't but if I log on through IE it does.

Web site is www.selftrade.co.uk who recently changed the location of the "Messages" tab. When you log on, the red menu bar, "GettingStarted, My account, Services etc" changes and adds "Messages". Or it should! FF don't but if I log on through IE it does.

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Reload a web page and bypass the cache with:

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Cmd + Shift + R" (MAC)

See Keyboard shortcuts - Perform common Firefox tasks quickly and Use mouse shortcuts to perform common tasks in Firefox

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Sorry that does not help. Neither action reloads with the missing tab. Tried it when I opened the site and again after I logged on.

  • Message Box should be between *MyAccount and * Services once you log on.
   * Getting started
   * My Account
   * Services
   * Market data
   * News & Information
   * Research & Education
   * Watchlists
   * About us