This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I have two PCs with Firefox 3.6.13 and when I mouse over something that should cause a box with text to appear it only appears on one of them so what do I do?

  • 2 valiny
  • 2 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i cor-el

more options

With one PC when I mouse over a part of a website a box with text appears describing what I moused over. When I do that with the other PC nothing appears. If I switch out of Firefox to Internet Explore and go to the same website and mouse over, then text appears like the first PC. Since it works with IE and not Firefox on the second, but works OK with Firefox on the first, I assume it has something to do with Firefox. I am sending this to you on the PC where it works with Firefox.

With one PC when I mouse over a part of a website a box with text appears describing what I moused over. When I do that with the other PC nothing appears. If I switch out of Firefox to Internet Explore and go to the same website and mouse over, then text appears like the first PC. Since it works with IE and not Firefox on the second, but works OK with Firefox on the first, I assume it has something to do with Firefox. I am sending this to you on the PC where it works with Firefox.

All Replies (2)

more options

Any difference in Add-ons between those two PC's, especially a difference in Extensions?

more options

Issues with tooltips not working properly have been reported to be caused by the Google Toolbar (Tools > Add-ons > Extensions)

You can check if there is an update available that fixes that issue.

You can try to uninstall and reinstall the latest Google Toolbar.


See: