This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When click to connect to another website I get hundreds of blank files zooming across top of page and have to quit Firefox

  • 1 valiny
  • 1 manana an'ity olana ity
  • Valiny farany nomen'i cor-el

more options

When I'm on certain web pages and click on a highlighted word to connect to another website, I suddenly get hundreds of blank file folders rushing across the tabs bar. I have to quit Firefox and restart. If I go back to the same page and click on the highlighted words again, the same thing happens. This event seems to be triggered most often when I'm on a company or organization's home page and I click on the highlighted words which are supposed to let me email them or get further contact info. I've reinstalled Firefox numerous times and each time I think the problem is solved, it shows up again. HELP!

When I'm on certain web pages and click on a highlighted word to connect to another website, I suddenly get hundreds of blank file folders rushing across the tabs bar. I have to quit Firefox and restart. If I go back to the same page and click on the highlighted words again, the same thing happens. This event seems to be triggered most often when I'm on a company or organization's home page and I click on the highlighted words which are supposed to let me email them or get further contact info. I've reinstalled Firefox numerous times and each time I think the problem is solved, it shows up again. HELP!

All Replies (1)