Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I can't seem to upload skype to my computer.

  • 1 valiny
  • 11 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i the-edmeister

snickers12
snickers12
more options

I went to skype and clicked on the windows edition and attempted to download. a box popped up and asked me to save to computer. I clicked save but a message appeared at the bottom of the box saying "canceled". I did not understand why, so I clicked the refresh button on the side of the save box and it uploaded ok. What happened next is puzzling. I could not find the install button for skype in either my desktop or documents folder. I checked my download folder. It was not there. What happened to it? Did the firewall on windows delete it? I tried to ask customer service but they are not sure either. Does firefox have issues w/ using skype?

I went to skype and clicked on the windows edition and attempted to download. a box popped up and asked me to save to computer. I clicked save but a message appeared at the bottom of the box saying "canceled". I did not understand why, so I clicked the refresh button on the side of the save box and it uploaded ok. What happened next is puzzling. I could not find the install button for skype in either my desktop or documents folder. I checked my download folder. It was not there. What happened to it? Did the firewall on windows delete it? I tried to ask customer service but they are not sure either. Does firefox have issues w/ using skype?

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

I would suspect that your Anti-Virus application blocked that download. Have you tried downloading it using IE?


As far as Firefox and Skype, Firefox doesn't "use" Skype, and Skype doesn't need Firefox to work. But there is a problem with the Skype Toolbar extension for Firefox causing all sorts of problems for many Firefox users. Currently the Skype extension is blocklisted by Mozilla due to all the crashes is it responsible for in 3.6.13 and the 4.0betas.
http://blog.mozilla.com/addons/2011/01/20/blocking-the-skype-toolbar-in-firefox/
Fifth on the Blocklist.
https://www.mozilla.com/en-US/blocklist/
That extension has a long history with causing problems in Firefox.
http://kb.mozillazine.org/Problematic_extensions