Firefox crashed, now when I try to open it get Mozilla Crash Reporter
Firefox crashed unexpectedly. Now when I try to open it all I get is Crash Reporter box so dont have location bar to get crash ID
All Replies (8)
This does not solve it! Just get sent round in circles as I have no bar in which to enter anything just the 'Crash Reporter' box when I try to open Firefox.
Were you able to open Firefox in the Firefox SafeMode or not?
No. I only have the Crash Reporter diologue box. No Firefox page on which to enter anything.
Try a clean (re)install:
- Download a fresh Firefox copy and save the file to the desktop.
- http://www.mozilla.com/firefox/all.html
- Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
- Don't remove personal data if you uninstall the current version.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
- It may not be necessary to create a new profile, so first try if it works with your current profile and if not then create a new profile.
Your current bookmarks and other profile data are stored elsewhere (not in the Firefox program folder) and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
See also:
All sorted thak you! After backing up, reinstalled Firefox. Working fine. Thanks very much.
Please mark this thread as Solved.
Solved Thank you