This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Book marks gone, history empty, can't bookmark a page, can't restore previous bookmarks, tried everything in your help info.

  • 1 valiny
  • 6 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

twv666
twv666
more options

Firefox 3.6.15

Ran Firefox this AM and all was correct. Ended Firefox. Returned a couple of hours later, ran Firefox and all bookmarks were gone as well as all history. All saved passwords are present. Just the bookmarks and history are gone.

Cannot restore old bookmarks via the Manage Bookmarks function. Complaint that it cannot use any of the backup files listed.

Cannot bookmark any page. If I do it shows up on the bookmarks but if I end Firefox and restart it, the bookmarks and history are once again empty.

Tried all of the things listed in your help site, nothing.

Windows restore to a happier time, nothing.

Reinstalled Firefox, nothing.

Please help, losing these bookmarks is pretty much the same as losing your wallet.

Firefox 3.6.15 Ran Firefox this AM and all was correct. Ended Firefox. Returned a couple of hours later, ran Firefox and all bookmarks were gone as well as all history. All saved passwords are present. Just the bookmarks and history are gone. Cannot restore old bookmarks via the Manage Bookmarks function. Complaint that it cannot use any of the backup files listed. Cannot bookmark any page. If I do it shows up on the bookmarks but if I end Firefox and restart it, the bookmarks and history are once again empty. Tried all of the things listed in your help site, nothing. Windows restore to a happier time, nothing. Reinstalled Firefox, nothing. Please help, losing these bookmarks is pretty much the same as losing your wallet.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can be a problem with the file places.sqlite that stores the bookmarks and the history.