Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

NO Photos load via FACEBOOK but only on THIS computer. HELP!

  • 2 valiny
  • 7 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i kriselmore

kriselmore
kriselmore
more options

While using Firefox, Facebook will not load any photos (via Photo Albums) which is very frustrating because I like to keep up with my friends and family. This issue is only happening on this one computer, my boyfriend's laptop is fine and my sister's computer has no problem either. IE does not load on this computer (it is a family computer) so I'm a bit stuck!

While using Firefox, Facebook will not load any photos (via Photo Albums) which is very frustrating because I like to keep up with my friends and family. This issue is only happening on this one computer, my boyfriend's laptop is fine and my sister's computer has no problem either. IE does not load on this computer (it is a family computer) so I'm a bit stuck!

All Replies (2)

TonyE
TonyE
  • Moderator
more options

With Facebook on display, click on the site identity button (for details on what that is see https://support.mozilla.com/kb/Site+Identity+Button) and then on More Information. This will open up the page info dialog.

First select the Permissions panel, make sure that "Load Images" is set to allow (selecting Use Default should also work)

Next select the Media panel, then click on the first item in the list. Use the down arrow key to scroll through the list. If any item has the option "Block images from (domain name)" selected, de-select the option.

This should hopefully resolve your issue, but also see https://support.mozilla.com/kb/Images+or+animations+do+not+show

Some add-ons can also block images, for example if you have AdBlock Plus installed, make sure that you have not accidentally created a filter to block the images.

kriselmore
kriselmore Tompon'ny fanontaniana
more options

Thank you, when I uncheck the Blocked images, (all photo album images) they seem to re-check themselves. Maybe my problem is from an Adblock or something my sister's boyfriend may have installed. Do you know how I can check that?