This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why does my firefox go back a page when I scroll up with my mouse? This only started happening recently after an upgrade

  • 2 valiny
  • 25 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i esme84

esme84
esme84
more options

I recently updated my version of Firefox, and now every time i scroll up with my mouse, the page jumps back a screen, which is really frustrating.

I am on Windows XP

I recently updated my version of Firefox, and now every time i scroll up with my mouse, the page jumps back a screen, which is really frustrating. I am on Windows XP

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

  • Don't make any changes on the Safe mode start window.

See:

esme84
esme84 Tompon'ny fanontaniana
more options

Thanks for your suggestion, but no dice, I went through every troubleshoot, still the same issue.

Any other ideas?