This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How to i change the internet security level from High to Medium, as to be able to download items from a website

  • 1 valiny
  • 7 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i TonyE

more options

In order to successfully access all documents, your internet security must be set to medium, not high. For Internet Explorer users, you can change this by going to Tools--Internet Options--Security Tab from your browser window.

This is the error received when trying to download documents from the Herbalife website.

I have seen no options in Firefox to change the internet security level from high to medium.

please advise

In order to successfully access all documents, your internet security must be set to medium, not high. For Internet Explorer users, you can change this by going to Tools--Internet Options--Security Tab from your browser window. This is the error received when trying to download documents from the Herbalife website. I have seen no options in Firefox to change the internet security level from high to medium. please advise

All Replies (1)

more options

There is no equivalent of high/medium/low security settings in Firefox.

Firefox uses the Windows security settings when downloading files, changing the settings in IE should allow you to download the files in Firefox. For details see http://kb.mozillazine.org/Unable_to_save_or_download_files#Enable_downloads_blocked_by_Security_Zone_Policy_-_Windows