This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Choose in Boookmarks does not open all folders

  • 3 valiny
  • 3 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i cor-el

more options

When I try to store a page in a particular bookmark folder, the Unsorted Bookmarks option only opens a few (perhaps the most recently used) of the folders. The choose option that shows up there doesn't display any of the folders. How do I get to the rest of them?

Sequence: Bookmarks/Bookmark this page/Unsorted Bookmarks/Choose

When I try to store a page in a particular bookmark folder, the Unsorted Bookmarks option only opens a few (perhaps the most recently used) of the folders. The choose option that shows up there doesn't display any of the folders. How do I get to the rest of them? Sequence: Bookmarks/Bookmark this page/Unsorted Bookmarks/Choose

All Replies (3)

more options

Bookmark This Page should save the bookmark in the Bookmarks Menu folder and not in Unsorted.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

This can also be caused by a problem with the file places.sqlite that stores the bookmarks and the history.

more options

The problem was resolved by creating and restoring from a new backup of places.sqlite as described in the "problems limited to bookmarks" section of your second reference.

Thank you.