The "Open a new tab" does not work
I've just updated to Firefox 3.6.17. When I try to open up a new tab by pressing the button on the right of the existing tab, nothing happens.
All Replies (1)
Un-install the Ask Toolbar, which has been reported to cause this problem. It is the responsibility of Ask to fix the problem with their toolbar. Click on "More system info..." to the right of your original question to see your User-agent which indicates that you have the Ask Toolbar installed.
- Your User-agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.17) Gecko/20110420 AskTbX-SD/3.11.3.15590 Firefox/3.6.17
See:
- http://support.mozilla.com/en-US/kb/Uninstalling+add-ons
- http://support.mozilla.com/en-US/kb/Cannot%20uninstall%20an%20add-on
You need to update the following:
- Adobe PDF Plug-In For Firefox and Netscape
- Shockwave Flash 10.2 r152
- Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers
- Check your plugin versions on either of the following links':
- http://www.mozilla.com/en-US/plugincheck/
- https://www-trunk.stage.mozilla.com/en-US/plugincheck/
- Note: plugin check page does not have information on all plugin versions
- There are plugin specific testing links available from this page:
- Update Adobe Reader (PDF plugin):
- From within your existing Adobe Reader (if you have it already installed):
- Open the Adobe Reader program from your Programs list
- Click Help > Check for Updates
- Follow the prompts for updating
- If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
- Download complete installer (if you do NOT have Adobe Reader installed):
- SAVE the installer to your hard drive (save to your Desktop so that you can find it after the download). Exit/Close Firefox. Run the installer you just downloaded.
- Use either of the links below:
- https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (click on "Installing and updating Adobe Reader")
- Also see Download link': http://get.adobe.com/reader/otherversions/
- After the installation, start Firefox and check your version again.
- From within your existing Adobe Reader (if you have it already installed):
- Update the Flash plugin to the latest version.
- Download and SAVE to your Desktop so you can find the installer later
- If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
- After download is complete, exit Firefox
- Click on the installer you just downloaded and install
- Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
- Start Firefox and check your version again or test the installation by going back to the download link below
- Download and information: http://www.adobe.com/software/flash/about/
- Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
- Use IE to go to the above site to update the IE ActiveX
- Download Manual installers.
- http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller
- Note separate links for:
- Plugin for Firefox and most other browsers
- ActiveX for IE
- Update the Java plugin to the latest version.
- Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
- Be sure to un-check the Yahoo Toolbar option during the install if you do not want it installed.
- Also see "Manual Update" in this article to update from the Java Control Panel in Windows Control Panel: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
- Removing old versions (if needed): http://www.java.com/en/download/faq/remove_olderversions.xml
- Remove multiple Java Console extensions (if needed): http://kb.mozillazine.org/Firefox_:_FAQs_:_Install_Java#Multiple_Java_Console_extensions
- Java Test: http://www.java.com/en/download/help/testvm.xml
- Download site: http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
Novain'i Helper7677 t@