Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

FF4, gets stuck on software update panel , have tried deleting update folder

  • 1 valiny
  • 14 manana an'ity olana ity
  • 15 views
  • Valiny farany nomen'i weemee

more options

since downloading FF4 ( win7), when it tries a s/w update ( manual or auto) it starts up the sofwatre update process and then jsut dispalyas progress bar getting nowhere saying connecting to update server.


this is windows 7

since downloading FF4 ( win7), when it tries a s/w update ( manual or auto) it starts up the sofwatre update process and then jsut dispalyas progress bar getting nowhere saying connecting to update server. this is windows 7

All Replies (1)

more options

Yes. Every time I switch on my PC it tells me that there is an important update. I click onto that and another box comes on saying 'connecting to update server' but it never does even after hours. I would like to update but how can I when it wont let me?