This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why did you even change to version 4? It does not work. My tool and menu bars disappeared. You also keep trying to make me accept yahoo as default everything. I will switch to another browaer ...

  • 1 valiny
  • 4 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

Maxmagnet
Maxmagnet
more options

I have been a loyal Firefox user for several years. You have managed to anger me to the point I do not think you can get me back. This new version sucks. ....

edited by a moderator due to language - https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and+guidelines

I have been a loyal Firefox user for several years. You have managed to anger me to the point I do not think you can get me back. This new version sucks. .... ''edited by a moderator due to language - https://support.mozilla.com/en-US/kb/Forum+and+chat+rules+and+guidelines''

Novain'i the-edmeister t@

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins"

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: