This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

firefox versin 3.5.5 wont connect(failed to connect message) and I want re-install what's there to retrieve bookmarks etc

  • 1 valiny
  • 3 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i the-edmeister

chilcotinhomes
chilcotinhomes
more options

When I try to start up firefox this message comes up: Unable to connect







Firefox can't establish a connection to the server at support.mozilla.com. 





   *   The site could be temporarily unavailable or too busy. Try again in a few
         moments.

   *   If you are unable to load any pages, check your computer's network
         connection.

   *   If your computer or network is protected by a firewall or proxy, make sure
         that Firefox is permitted to access the Web.
When I try to start up firefox this message comes up: Unable to connect Firefox can't establish a connection to the server at support.mozilla.com. * The site could be temporarily unavailable or too busy. Try again in a few moments. * If you are unable to load any pages, check your computer's network connection. * If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (1)

the-edmeister
the-edmeister
  • Moderator
more options

http://support.mozilla.com/en-US/kb/Backing+up+your+information