This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Error message says "This page requires a plugin that can only run in 32-bit mode"

  • 2 valiny
  • 40 manana an'ity olana ity
  • 29 views
  • Valiny farany nomen'i BarbaraL

more options

When I try to write an email from my BT site I get the following message "This page requires a plugin that can only run in 32-bit mode" Then there's a link to restart the page in 32-bit mode. However, it resets to whole page, drags things back out the trash. I have only had this problem since updating to the latest Firefox

When I try to write an email from my BT site I get the following message "This page requires a plugin that can only run in 32-bit mode" Then there's a link to restart the page in 32-bit mode. However, it resets to whole page, drags things back out the trash. I have only had this problem since updating to the latest Firefox

All Replies (2)

more options

Previous versions of Firefox were only 32 bit, Firefox 4 for the Mac contains 32 and 64 bit versions. If you want to always start Firefox in 32 bit mode, open up Finder and go to the Applications folder. Control-click the Firefox app and click "Get Info", then select the "Open in 32-bit mode" option.

more options

That's worked a treat, thank you x