This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Can not restore bookmarks

  • 2 valiny
  • 1 manana an'ity olana ity
  • 16 views
  • Valiny farany nomen'i graphicfunn

graphicfunn
graphicfunn
more options

Version 3.6.17 Last night I noticed that a particular bookmark section I use quite a lot was missing so I tried restoring the bookmarks from a day old backup that Firefox had automatically made for me. I got the error "Unable to process the backup file." So I tried each of the 4 other backup files listed which produced the same error. The manual backup I have is a couple months old so I would prefer to restore a recent backup. Is there a way to make any of these json backup files work? Today I reinstalled FF with the same result. If I can not restore one of these files then is there a way to import only the part of the saved exported bookmarks I need instead of importing all of the old bookmark file? thanks Jerry

Version 3.6.17 Last night I noticed that a particular bookmark section I use quite a lot was missing so I tried restoring the bookmarks from a day old backup that Firefox had automatically made for me. I got the error "Unable to process the backup file." So I tried each of the 4 other backup files listed which produced the same error. The manual backup I have is a couple months old so I would prefer to restore a recent backup. Is there a way to make any of these json backup files work? Today I reinstalled FF with the same result. If I can not restore one of these files then is there a way to import only the part of the saved exported bookmarks I need instead of importing all of the old bookmark file? thanks Jerry

Vahaolana nofidina

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.

graphicfunn
graphicfunn Tompon'ny fanontaniana
more options

Thanks, I had looked at that info but had a hard time following what I needed to do. Removing the places.sqlite file and renaming the places.sqlite.corrupt file seems to have taken care of the problem. I appreciate the help.