This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I try to move the new firefox icon into my OSX applications folder I get a message telling me I don't have permission. How can I get the new version of Firefox into my applications folder?

  • 1 valiny
  • 2 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

more options

I downloaded the new version of firefox for Mac OSX. I dragged the firefox icon over my applications folder. A message window asked if I wanted to replace an older version of the application. I clicked "yes". Another message window popped up and said I did not have permission. What now?

I downloaded the new version of firefox for Mac OSX. I dragged the firefox icon over my applications folder. A message window asked if I wanted to replace an older version of the application. I clicked "yes". Another message window popped up and said I did not have permission. What now?

All Replies (1)

more options

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the DMG file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.