This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

where do I locate the padlock" that tells me a site is secure when using my credit card or other personal information?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i TonyE

more options

when using a site that asks for personal information such as credit card numbers before switching to mozilla, a padlock was located either in the toolbar or on the task bar that let me know the site was "secured" and safe to divulge personal info (inasmuch as it's ever safe!). I don't see anything like that since switching to firefox. So how do I know my info is secured now when using firefox?

when using a site that asks for personal information such as credit card numbers before switching to mozilla, a padlock was located either in the toolbar or on the task bar that let me know the site was "secured" and safe to divulge personal info (inasmuch as it's ever safe!). I don't see anything like that since switching to firefox. So how do I know my info is secured now when using firefox?

All Replies (1)

more options

The padlock has been replaced by the site identity button, for details on using it see https://support.mozilla.com/kb/Site+Identity+Button

If you want to add a padlock icon to the location bar, you can use the Padlock add-on - https://addons.mozilla.org/firefox/addon/padlock-icon/