This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox suddenly started crashing every few minutes

  • 2 valiny
  • 6 manana an'ity olana ity
  • 13 views
  • Valiny farany nomen'i aesmith

aesmith
aesmith
more options

I've been using FF for a long time on this PC. Suddenly its started crashing every few minutes, its the Windows "Firefox has stopped working" crash, so doesn't record on Firefox's about:crashes. If FF is left running in the background, it dies after a few minutes - I don't even need to be using it.

The window event details are ..

Faulting application name: firefox.exe, version: 5.0.0.4183, time stamp: 0x4df95302 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x751fc9f1 Faulting process id: 0x12d4 Faulting application start time: 0x01cc3f9b0bde3b13 Faulting application path: D:\Programs\FirefoxPortableAES\App\firefox\firefox.exe Faulting module path: unknown Report Id: ddcd75e8-ab8e-11e0-8c72-0017a4d0a704

I use Portable Firefox and I have both 4.0 and 5.0 installations, and both show the same symptoms. I downloaded a completely clean 5.0 and also a 3.6.18, and both show the same fault.

Any ideas? Windows is clearly killing Firefox, it doesn't appear to be an add-on or plugin that's the issue.

I've been using FF for a long time on this PC. Suddenly its started crashing every few minutes, its the Windows "Firefox has stopped working" crash, so doesn't record on Firefox's about:crashes. If FF is left running in the background, it dies after a few minutes - I don't even need to be using it. The window event details are .. Faulting application name: firefox.exe, version: 5.0.0.4183, time stamp: 0x4df95302 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x751fc9f1 Faulting process id: 0x12d4 Faulting application start time: 0x01cc3f9b0bde3b13 Faulting application path: D:\Programs\FirefoxPortableAES\App\firefox\firefox.exe Faulting module path: unknown Report Id: ddcd75e8-ab8e-11e0-8c72-0017a4d0a704 I use Portable Firefox and I have both 4.0 and 5.0 installations, and both show the same symptoms. I downloaded a completely clean 5.0 and also a 3.6.18, and both show the same fault. Any ideas? Windows is clearly killing Firefox, it doesn't appear to be an add-on or plugin that's the issue.

All Replies (2)

aesmith
aesmith Tompon'ny fanontaniana
more options

I've just tried Aurora, and it seems to work. I've been using it now for just about a whole day's work without a crash. I briefly swapped back to 5.0 to check that my PC hadn't magically fixed itself, but no .. 5.0 only lasted a couple of minutes before dying.

It's not properly supported as a Portable APP but there's a way to bodge it together.

aesmith
aesmith Tompon'ny fanontaniana
more options

I just tried the 6.0 Beta, and that doesn't work either. So at the moment this PC can't run Firefox 3, 4, 5, or 6. Let's hope that Mozilla don't make a change to 7.0 that makes it unusable as well!