Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

When I use google to search and try to see results Google automatically redirects me to a vendor

  • 2 valiny
  • 2 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Xircal

more options

After search on google - try to access results but before I can click I am redirected to a vendor site

After search on google - try to access results but before I can click I am redirected to a vendor site

All Replies (2)

more options

Sounds like you have the so called "Google Redirect" virus installed. Instructions on this site on how to remove it: http://www.bleepingcomputer.com/virus-removal/remove-tdss-tdl3-alureon-rootkit-using-tdsskiller

If your system is infected with that virus, then it may prevent you from accessing that site and you may see something else instead. So I've included a screenshot of what you should be seeing when you click the above link.

If you are redirected somewhere else, then you're unlikely to be able to access any security software sites which will enable you to download an app to remove it. In that particular case, use a different computer (one at work, or a friend's) to download the apps you need. Then copy them to a USB Flash Drive. You can copy them from one of those to your own machine.


If this suggestion resolves the problem for you, please click the Solved it button next to this post after you log in into the forum. This will help others searching for a solution to the same problem.

Thanks.

more options

Almost forgot. The "Ask Toolbar" is also known to cause redirects. If you have it installed, remove it by clicking the orange Firefox button, go to Add-ons, then Extensions. Remove it in there.