Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How do I download firefox when it keeps prompting me to reboot but when I do it still won't? have rebooted 6 times now and still can't download.

  • 25 valiny
  • 34 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Hasan

more options

I had firefox months ago but due to computer problems had to remove it but now I can't redownload it because it keeps prompting me to reboot to complete a previous uninstall but when I allow it to it reboots the computer than nothing happens so I try to download again and it still says reboot have rebooted 6 times and it still won't let me download.

I had firefox months ago but due to computer problems had to remove it but now I can't redownload it because it keeps prompting me to reboot to complete a previous uninstall but when I allow it to it reboots the computer than nothing happens so I try to download again and it still says reboot have rebooted 6 times and it still won't let me download.

Vahaolana nofidina

Uninstalling Firefox on Windows

http://kb.mozillazine.org/Uninstalling_firefox#On_Windows

Delete ALL suggested in the article

Check and tell if its working.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (5)

more options

Vahaolana Nofidina

Uninstalling Firefox on Windows

http://kb.mozillazine.org/Uninstalling_firefox#On_Windows

Delete ALL suggested in the article

Check and tell if its working.

more options

ok got the support page working again it wasn't letting me read responses I went to the link and removed the finles it said I'm trying to download now it's working thank you very much the uninstall I did months ago left those files that were blocking it thank you

more options

tell me when you have Successfully Completely Installed Firefox.

more options

I completed and am using it now it I went to that link you posted and deleted the files it said and now it is working

more options

To help other users find solutions, please return to this Thread and Sign-in to the forum with your Username and Password:

click on "Solved It" next to the reply ABOVE that BEST solved your question

DO NOT click "Solved It" next to this reply

  1. 1
  2. 2