This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox says my operating system doesn't support upgrade. I have MAC OS X 10.5.6

  • 3 valiny
  • 34 manana an'ity olana ity
  • 7 views
  • Valiny farany nomen'i cor-el

more options

When I tried to download the latest Firefox version, a message said that my operating system doesn't support the upgrade. But the information on download page says MAC OS X 10.5 or better is okay. My system is MAC OS X 10.5.6

When I tried to download the latest Firefox version, a message said that my operating system doesn't support the upgrade. But the information on download page says MAC OS X 10.5 or better is okay. My system is MAC OS X 10.5.6

Vahaolana nofidina

Do you have a Intel processor or a PowerPC processor as your user agent suggests and Mach-O would indicate an even older OS X version than 10.5 (possibly OS X 9).

  • Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3

Are running Firefox in some compatibility mode via Rosette?

See:


Hamaky an'ity valiny ity @ sehatra 👍 3

All Replies (3)

more options

Vahaolana Nofidina

Do you have a Intel processor or a PowerPC processor as your user agent suggests and Mach-O would indicate an even older OS X version than 10.5 (possibly OS X 9).

  • Mozilla/5.0 (Macintosh; U; PPC Mac OS X Mach-O; en-US; rv:1.8.1.3) Gecko/20070309 Firefox/2.0.0.3

Are running Firefox in some compatibility mode via Rosette?

See:


more options

Thanks for your response--now I understand. Yes, my Mac is an older PowerPC Mac. I've upgraded Firefox to 3.6.20 and it's working fine. Not gonna buy a new Mac in this economy, ya know? I appreciate your help. Aloha from Hawaii.

more options

You're welcome

For an unofficial Firefox 4 compatible version (TenFourFox) that runs on PowerPC Macs with OS X 10.4.11 or OS X 10.5.8 you can look at: