This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Multiple Skype tabs openning continually

  • 7 valiny
  • 2 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

David
David
more options

After installing a Skype update, every time I open Firefox it starts continually openning new tabs (pointing to a Skype page of some sort). I have uninstalled both Skype and Firefox, then reinstalled FF but it keeps happening. It is also affecting IE. I have tried to stop FF restoring previous session but no help.

After installing a Skype update, every time I open Firefox it starts continually openning new tabs (pointing to a Skype page of some sort). I have uninstalled both Skype and Firefox, then reinstalled FF but it keeps happening. It is also affecting IE. I have tried to stop FF restoring previous session but no help.

All Replies (7)

Hasan
Hasan
more options

Troubleshooting extensions and themes

Clear Cookies & Cache

Clear the Network Cache

Restore the default home page

Check and tell if its working.

David
David Tompon'ny fanontaniana
more options

Thanks for the suggestions. Unfortunately most of these require being able to use Firefox and while this problem persists it is unusable.

Hasan
Hasan
more options

-> press CTRL + ALT + DEL keys to open Task Manager -> Processes tab -> right-click firefox.exe and click End Process Tree -> close Task Manager

-> Start Firefox in Safe Mode by holding down SHIFT key while starting Firefox

  • As an alternative method, use Win + R key combination and enter one of the following in the Windows Run box:
    • firefox -safe-mode
    • "C:\Program Files\Mozilla Firefox\firefox.exe" -safe-mode

-> Firefox Safe Mode window will appear -> DON'T SELECT ANY OPTIONS, just click Continue in Safe Mode

Now open the articles mentioned in my previous post and perform the steps suggested in them. Check and tell if its working.

Novain'i Hasan t@

David
David Tompon'ny fanontaniana
more options

I ran firefox in safe mode and the problem was still present.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See also:

David
David Tompon'ny fanontaniana
more options

Thanks.I'd already found that and it didn't help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See Basic Troubleshooting: Make a new profile:

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)

See: