This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

cannot access internet after update

mschmidt0531
mschmidt0531
more options

I received an update to Firefox last week. Ever since, when I try to use Firefox to access the internet, I receive the following message: Unable to connect 




         Firefox can't establish a connection to the server at www.facebook.com.
       




 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.
I received an update to Firefox last week. Ever since, when I try to use Firefox to access the internet, I receive the following message: Unable to connect Firefox can't establish a connection to the server at www.facebook.com. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

There is a troubleshooting article for this: Firefox cannot load websites but other programs can | Troubleshooting | Firefox Help. Does that help?